Teak.io Status

All Systems Operational

Dashboard Operational

Primary API Operational

Metrics API Operational

Notifications Operational

Rewarding Operational

Social Sharing Operational

Gifting Operational

Active Users Operational

Deep Linking Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 27, 2025

No incidents reported today.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025

Audiences not updating and dashboard update delays

Resolved - This incident has been resolved.
Oct 20, 19:55 UTC

Monitoring - We are seeing full recovery of audience updates, and triggered notifications are sending.

At this time all systems are operational. We are continuing to closely monitor system behavior while AWS continues to have a declared incident.
Oct 20, 19:22 UTC

Update - We are seeing dashboard updates recover and have processed a backlog of queued events.

We are beginning recovery of audience updates.
Oct 20, 19:07 UTC

Update - We have reenabled sends of scheduled notifications. Audience updates continue to be impacted and these sends may have slightly inaccurate audiences.

Sends of triggered notifications are currently paused, as those are dependent on audience updates.

Dashboard data continues to be delayed and incomplete.
Oct 20, 17:35 UTC

Update - We are continuing to see ongoing issues with audience updates and dashboard data updates.

We are triggering notification sends approximately every 15 minutes to provide some availability during this incident. Audiences may not be completely up to date for sends.
Oct 20, 17:21 UTC

Update - We are seeing failures in audience updates due to the ongoing issue in AWS US-EAST-1. We have paused notification sends while this is ongoing.
Oct 20, 16:39 UTC

Identified - Dashboard metrics are currently delayed due to the ongoing issue in AWS US-EAST-1. We are monitoring the situation and working on mitigations.
Oct 20, 16:32 UTC

AWS outage in us-east-1 causing major service disruption

Resolved - This incident has been resolved.
Oct 20, 10:47 UTC

Update - We are seeing full system recovery. We are continuing to monitor this situation while AWS continues their recovery.
Oct 20, 09:53 UTC

Monitoring - We are seeing recovery across multiple systems. We have reenabled event processing and notification and email sends.

We are also seeing recovery to universal link resolution.

We will continue to monitor this situation.
Oct 20, 09:41 UTC

Update - We are seeing some service recovery at this time.

We are continuing to keep notification and email sending and event processing on hold while we monitor the situation for full recovery.
Oct 20, 08:39 UTC

Identified - We are currently experiencing an outage of rewards and universal link resolution caused by the failure of multiple AWS services in us-east-1.

To mitigate player experience and potential data loss, we have paused all notification and email sending and event processing while AWS continues to experience failures.

We are actively monitoring the situation and will provide another update in 30-45 minutes or when new information is available.
Oct 20, 08:04 UTC

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.